The modern audience wants things done with a single tap or click leaving travel agencies with no other choice but to be proactive and prompt in their services. Innovative technologies can potentially benefit large and startup travel agencies in many ways. Statista’s research found that online sales channels account for 69.6% of the revenue in the global travel industry. These staggering numbers speak volumes on how the industry has embraced technology.
A B2B white label travel portal is one of the prevalent methods of maintaining a higher position in the competitive travel industry. These portals are ready to use and customizable according to the agency’s requirements and business model. Travel agencies looking for an innovative way of making their mark in the market should consider using b2b white-label portals. Travel agencies get the option to personalize the B2B white label travel portal or associated APIs and rebrand it as their own. Let us dive deeper into how agencies can leverage these portals.
Better travel agency business with b2b white label portals
1. Efficient services
Travel agencies can provide streamlined services to their users through automated booking confirmation emails and text messages, alerts, and reminders. The booking section of these portals allows them to instantly book tickets, compare their prices, create packages, include add-ons and find the one that fits their requirements. The travel agency’s productivity increases with a white-label portal as it simplifies their work processes.
2. Ready to use portals
These portals are pre-designed and are tailored to the travel agency’s needs. Whether the agency wants to accommodate the data of thousands of users or wish for a seamless booking experience for the customers, these portals are highly customizable. It does not take much time to tweak these portals as they are 95% designed. Only a few changes and the white label travel portal is all set to go live.
3. Secure payments
Technology has influenced all aspects of our lives but people still feel anxious while making online payments. However, all these doubts vanish with a well-designed travel portal under the umbrella of certified and popular brand vouching for the security of the customer data. Experts develop these travel solutions to ensure all transactions are done through secure payment gateways. From credit cards to debit cards and online banking, users get a range of quick and easy payment options to complete their bookings.
4. 24×7 customer support
Though the support system comes with single-click assistance, travel agencies can integrate AI chatbots into these portals for enhanced customer service. The Chatbot industry is expected to garner a revenue of $1.3 billion by 2025, which means the technology is being widely utilized. Instant resolution leads to higher customer satisfaction rates, leading loyal customers and repeated business.
5. Personalized offers
The best white label travel portal assists travel agencies in sharing personalized offers with their existing customers. Since these portals are majorly tech-driven, the large data repository helps in extensive research. This information is utilized for data analysis that helps in designing personalized offers tailored for different users. Travel agents establish a strong connection with their audience with the help of these offers, leading to increased business.
6. Wider reach
Travel portals allow agencies to leverage the population that is always on the internet. By using proper SEO strategies, marketing techniques, and conforming to the online protocols, a travel agency can enhance its reach. With the help of a travel portal, it is recognized as an agency that matches the steps of changing technology to better serve its customers.
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Things to remember before getting a b2b white label travel portals
1. Hiring a reliable service provider
The assistance of an expert service provider is required to develop a high-end travel portal. A renowned service provider understands the market, provides timely updates, and uses modern technology to offer a beneficial travel portal. Make sure to close the deal at the right price that matches market standards.
2. Shortlist the required specifications
A travel portal should consist of all the specifications and features that best align with the travel agency’s target audience. Travel companies should thoroughly research the market, study their audience patterns, and notice their competitor’s portals. They can effortlessly finalize the features to be included based on the customer base. Some basic features to be added are the ticket booking section, hotel booking section, customer support (chat and on-call), etc.
3. User satisfaction is vital
The travel portal should have a user-friendly design that is easy to use. The portal should load quickly to avoid long waiting times. Always keep in mind user satisfaction for your employees while getting a travel portal designed. Every second wasted can result in the loss of thousands of dollars.
Conclusion
B2B travel portals are becoming increasingly popular among travel agencies that aim to boost their business. These portals streamline the day-to-day tasks of agents, provide quick booking facilities, and ensure customer satisfaction. Consult a professional service provider to get a B2B white label travel portal.
B2B White Label Travel Portal FAQs
The extent of development cost depends on the travel portal needed. Factors like portal features, specifications, design, etc. are also considered before deciding the final cost.
Getting a travel portal from an expert service provider, the issue of failed and unsafe payments is surpassed. These professionals develop secure travel portals using the latest technology to make sure payments are swiftly made without compromising sensitive data.
A travel portal is accessed online by customers and internet users. Running ads on these portals and making bookings leads to higher profit as more customers visit the portal on the internet.
Travel portals are designed according to the travel agency’s needs and business model. Experts first study the travel company’s business and add features to the portal that best complement their business.
The exact time depends on the travel portal’s specifications. Usually expert service providers deliver these portals within 3 months.
Pratyush Kumar Srivastava is a seasoned expert in B2B travel writing with years of experience in the industry. With a deep understanding of the intricacies of travel technology, supplier relationships, and market trends, Pratyush offers valuable insights to help businesses optimize their travel booking strategies. Passionate about innovation and efficiency, he is dedicated to guiding travel agencies through the complexities of modern distribution channels to achieve growth and success.
