Modern world has proved time and time again that technology has the potential to solve innumerable problems. Online travel tech solutions are a great example of how innovative technology is shaping the future of manual processes. Users no longer need to call the suppliers and wait on the phone to book their tickets since most travel agencies use online travel solutions for ticket and hotel booking. Statista reports that the online travel booking market size is expected to grow at a CAGR rate of 9% from 2022- 2030. Leveraging the right set of online tools and data analytics, travel agencies can compete well in the industry. Let us learn more about how online travel solutions can use technology in their favor and increase revenue and retention.
Benefits of online travel solutions
1. Simplified booking
Hotel, flight, and event tickets can be easily booked online with the help of an online booking platform, which is a part of an online travel solution. Travel agents can compare ticket prices, add filters of their customers’ choice, and also claim refunds wherever possible. Online travel services simplify the booking experience for users and agents by ensuring automated booking confirmation.
2. Customized travel packages
Another benefit of trusting an online travel service provider is customization. Agents can create personalized packages for customers based on their preferences and needs. Online platforms utilize user data to identify the best services for them, creating better travel packs. Customization leads to better customer satisfaction and repeated business for travel agencies.
3. Budget-friendly solutions
Online travel solutions are designed for the ease of customers and travel agencies. People love to save money! By booking tickets and planning their trip using online travel solutions, they can leverage budget-friendly services. Most of the suppliers run regular discounts and loyalty programs for the travel agents resulting in high savings and cashbacks.
4. Quick assistance
Online travel solutions like booking platforms, vacation planners, ticket booking websites, etc. offer prompt services. With just a few clicks, people can book tickets or find suitable accommodations. Users also get round-the-clock assistance in case of ticket cancellation, refunds, and other travel issues. Additionally, online travel solution providers are including AI into their customer support resulting in quick and meaningful assistance for travel agents and their customers.
5. Online payment and security
Online travel solutions offer multiple secure payment options. Users can book their tickets through their preferred mode of payment, which is 100% encrypted. These platforms pass multiple security and compliance checks, making the booking experience safe, seamless, and quick. Most of them are PCI-DSS compliant adding an extra layer of security during the payments.
Key components of online travel solutions
1. Online travel solution provider booking site
An online travel solution or platform should allow people to book tickets online from the comfort of their home, office, or anywhere else. The feature provides convenience to travel agents by enabling them to choose from a wide range of options. Travel agents get instant confirmation on their email address when a ticket is booked, ensuring a seamless service for their customers.
2. Online hotel booking
Traveling should be a hassle-free experience, and travel agencies can provide the same to their customers by helping them explore the various hotel options. They can also view online reviews and feedback on the place to ensure the right decision is made. Room and amenities selection, upgradation and cancellations are also available with the use of online travel solutions helping the travel agents make last moment changes.
3. Train and flight tracker
Travel agents convenience can be further increased by adding a train and flight tracking feature. It will help travel agents tell their customers or travelers about the changes in the running status of a flight or train and plan their schedules accordingly. They will receive automated timely updates in case their transport is running late.
4. User panel
A separate user panel consists of travel history, which can be accessed by the travel agents. Based on their customer’s previous traveling experience, they can re-book the same hotel or flight. This feature contains all other basic details of the user like contact information, available offers, wallet balance, etc.
Wrapping up
By investing in online travel solutions providing software, travel agencies can add value to their business. This helps them compete and stay relevant in the travel industry. From easing ticket booking tasks to providing personalized experiences to users, travel agencies can enjoy an increased audience base. These solutions also organize the agency’s daily tasks for time-efficient results, leading to higher customer satisfaction. Travel agencies can contact an online travel service provider like TBO Holidays for a well-designed online travel solution.
Reference – Statista Report
Online Travel Solutions FAQs
Online travel solutions can consist of any tech-driven product that simplifies the work of a travel agency. Most common solutions include online ticket booking platforms, travel web applications, travel mobile apps, etc. All these are designed to deliver quick services to travelers.
The total cost will depend on the preferred brand, agency requirements, number of employee access, data analytics inclusion, etc. Different service providers have varying pricing structures. For instance, TBO Holidays charges travel agencies based on the solution modification and agency requirements.
Yes, these solutions or platforms are designed by industry experts who are proficient in their work. They ensure all checks are conducted and the solution complies with all regulatory standards.
A ticket booking platform is part of travel tech solutions that helps in fast booking of train, flight, and even bus tickets. They assist in delivering a satisfying customer experience, leading to higher sales.
Pratyush Kumar Srivastava is a seasoned expert in B2B travel writing with years of experience in the industry. With a deep understanding of the intricacies of travel technology, supplier relationships, and market trends, Pratyush offers valuable insights to help businesses optimize their travel booking strategies. Passionate about innovation and efficiency, he is dedicated to guiding travel agencies through the complexities of modern distribution channels to achieve growth and success.
